Terms of Service

Service description

SellerRoute provides software tools for Amazon wholesale sellers. The service includes RouteLink generation, marketplace and Merchant ID management, link management, click tracking, and analytics.

Independent service

SellerRoute is an independent software service. It is not affiliated with, endorsed by, sponsored by, or operated by Amazon. Amazon, Amazon marketplace names, and related trademarks belong to their respective owners.

No Buy Box or Featured Offer guarantee

SellerRoute does not guarantee:

• Buy Box or Featured Offer placement
• Sales
• Conversion rates
• Traffic
• Profitability
• Marketplace eligibility
• That Amazon will continue to behave in any particular way

Any examples, testing results, or performance statements presented by SellerRoute are illustrative or historical. They do not guarantee future outcomes.

Seller responsibility

You are responsible for:

• Maintaining valid Amazon seller accounts and offers
• Complying with Amazon marketplace policies
• Complying with the policies of any advertising platform you use
• Ensuring your advertising, products, and campaigns are lawful
• Entering accurate Merchant IDs and marketplace information
• Evaluating whether RouteLinks are appropriate for your business

Trial

SellerRoute currently offers a trial lasting 7 days with a maximum of 10 RouteLinks. The trial may end when either applicable limit is reached, according to the current application logic.

Subscription

The current Founding Member plan is US$14.99/month. Subscriptions renew automatically until canceled. You can manage your subscription, including payment details and cancellation, through the Stripe billing portal available in your account settings.

Cancellation

You may cancel your subscription at any time. When a cancellation is scheduled for the end of the current billing period, paid access continues until that period ends.

Refund policy

Subscription fees already paid are generally non-refundable, except where required by applicable law or where SellerRoute determines otherwise in its discretion.

Existing RouteLinks

Account restrictions such as trial expiration or subscription inactivity may prevent the creation of new RouteLinks.

RouteLinks you have already created are generally intended to continue operating according to the current design of the service. This is subject to service availability, abuse prevention, legal requirements, and future product changes.

Acceptable use

You must not use SellerRoute:

• For any unlawful activity
• To impersonate another seller
• To misuse Merchant IDs
• To interfere with SellerRoute infrastructure
• To attempt unauthorized access to the service or other accounts
• To abuse or manipulate third-party services
• In violation of Amazon or advertising-platform policies

Service changes

SellerRoute may modify, improve, suspend, or discontinue features as the product develops.

Availability

SellerRoute does not guarantee that the service will be uninterrupted or error-free.

Limitation of liability

To the extent permitted by applicable law, SellerRoute is not liable for indirect, incidental, special, or consequential damages, or for lost profits, lost sales, or lost data arising from your use of the service. The service is provided on an "as is" and "as available" basis.

Account termination

SellerRoute may suspend or terminate accounts for:

• Abuse
• Fraud
• Non-payment
• Security threats
• Policy violations
• Unlawful use

Governing framework

These terms are governed by applicable law. Nothing in these terms limits rights that cannot be limited under the law that applies to you.

Contact

Questions about these terms can be sent to support@sellerroute.app.